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Refund rights blog

Christmas Presents: Can I get a refund on unwanted gifts?

December 27, 2021
When it comes to Christmas presents, it's the season of goodwill, so what happens if you've been given a gift you won't use or like? A jumper that's too big? Too small? Or not your colour? Or maybe you've been...
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5 easy ways to shop smart on Black Friday

November 26, 2021
Black Friday is a massive American import that's now flagged up both sides of the Atlantic as an annual shopping bonanza, with stores eager to lure us in with the promise of deals and discounts in the hope we'll splash...
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Ways to save on breakdown insurance

November 15, 2021
Breakdown insurance can save big bills if you run into car trouble, but there's no 'one size fits all' policy, so here's the nuts and bolts of what you need to know. When it comes to the big players of...
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What happens if my energy supplier goes bust?

September 23, 2021
The current energy crisis has sparked off because the wholesale or ‘bulk buy’ price energy firms pay for gas has shot up by 250% since the start of this year.  This has put the squeeze on suppliers, especially smaller ones,...
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The Rising Cafe in Lincoln; how coffee & cake saves lives

August 20, 2021
When I stumbled upon the Rising Cafe in Lincoln last week, all I knew about this hidden gem was it was number one for 'Cafes in Lincoln' on TripAdvisor. And after a morning enjoying the city's sights, (along with the...
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My Best Buys, Bargains and Savings

August 6, 2021
I've just saved a whopping £265 on our AA membership, totally loving my new Mandarin Shower Butter and snapped up the perfect travel 'must have' that won't break the bank. Saved £265 on AA breakdown cover Always worth shopping around...
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Visit York: ways to see the sights & save money

July 31, 2021
I've just got back from a city break to York. Been so excited about this trip, firstly because it's our first time away this year and secondly, as I haven't been back to York since a school trip yonks ago....
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Ways to save money parking at the beach

July 16, 2021
I love a trip to the seaside but parking at the beach can put a hole in your spending bucket. So here's my tricks to find a space and save enough cash for a whole load of ice creams. Hidden...
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Summer holidays: what you need to know about going on a green light

May 8, 2021
The Government has announced its much anticipated 'Green List' of twelve countries you can travel to after May 17th, without having to quarantine when you get back to England. But you'll still need to take a Covid test before and...
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Working from home: how to get the job done

April 9, 2021
The 'commute' from bed to office without leaving home may go on way after lockdown restrictions ease, with big name companies including Nationwide and PwC offering employees the chance to ditch office life. Nationwide's 13,000 'office based' staff can choose...
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Savings: how can you make them grow?

March 18, 2021
Giving your cash savings a growth boost by bagging a decent rate of interest is a dim and distant memory right now. With inflation now running at 0.7%; you'll need to beat this in order to have any chance of...
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What to do when someone dies

March 11, 2021
When someone dies there's certain things that need to be done, and knowing where to start and what to do first can be overwhelming. Telling family and friends may be your first thought, but very soon there's decisions to make...
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Budget 2021: What it means for the pound in your pocket

March 3, 2021
Got five minutes to find out about today's budget? Here's my quick run down on what it means for the pound in your pocket. Furlough scheme extended Furlough is now being extended to the end of September. As an employee,...
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Pension Credit: what you need to know

February 27, 2021
If you're on a low income and reached state pension age, you may be able to claim some extra cash in the form of Pension Credit. What is Pension Credit? It's a 'top up' payment that boosts your weekly income...
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Free toys & games worth up to £20 during half term

February 15, 2021
Free toys and games worth up to £20 each are up for grabs during half term with this special offer from Uber Eats & Hasbro. Uber Eats has teamed up with toy giant Hasbro with a free toy store app....
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Giving to charity when money is tight

January 23, 2021
Giving to charity when money is tight can seem tough, but here's five easy ways to give your chosen charity a boost. Amazon Smile Shop on Amazon? There's an easy way to give every time you buy. Sign up to...
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Late, damaged or missing parcels

December 23, 2020
What can you do if Christmas presents arrive late, damaged or just don't turn up in time? You may feel like shouting down the phone at the delivery company if you arrive home to find a soggy parcel in the...
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Your rights if stores go into administration or liquidation

December 2, 2020
The high street took a double whammy this week when retail giant Arcadia went into administration, taking with it stores including Top Shop, Miss Selfridge, Top Man, Wallis and Evans and Dorothy Perkins, and then within 24 hours, Debenhams went...